Join Openbay at the Automotive Aftermarket’s Premier Event, AAPEX 2021 in Las Vegas November 2-4, 2021, booth R8228

Join Openbay at the automotive aftermarket’s premier event, AAPEX 2021 in Las Vegas November 2-4, 2021, booth R8228.  Automotive industry leaders will take the stage at AAPEX to discuss the pandemic’s effect on supply chain and how to handle customer … Continue reading

’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue

“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.”  Cleve-Hill … Continue reading

Ask a Master Automotive Technician: Why Did My Car Fail Inspection and How Do I Get it Fixed?

Written by Rob Grant, Automotive Operations Manager at Openbay. Rob is an ASE Certified Technician and frequent contributor to this blog, specializing in all things automotive service and repair. Taking your car in for a required state inspection is never … Continue reading

Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services

  Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) … Continue reading

How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service

  Auto Care Plus Auto Care Plus Owners John and Karen Manelas How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service Texting is among the most simple forms of communication. Today over 6 billion SMS … Continue reading